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Community Care Intake Service is turning one

A Murrumbidgee Local Health District (MLHD) service helping local people to link to community health services across the region celebrates its first birthday tomorrow Wednesday 31 January.

The Community Care Intake Service (CCIS) began with 270 referrals in its first month – it now averages 1,300 referrals a month from people living in Griffith, Leeton, Narrandera, Hay, Hillston, Lake Cargelligo, West Wyalong, Wagga, Coolamon, Culcairn, Henty, Holbrook, Lockhart, Urana and surrounding small communities.

 

The service has received overwhelming positive feedback from clients, staff and service providers alike in its first 12 months.

 

Community Care Manager Summa Stephens is delighted with the response to the service which was established to improve people’s access to community health services by tailoring and streamlining their care options in their local area.

 

“We found people needed help to find out about services they could access to regain their health after an illness or hospital admission,” Summa said.

 

“Nurses work with clients and their families to understand their clinical and social needs and align them to the most suitable services close to home,” Summa said.

 

These services include Allied Health, Generalist Counsellor, Child, Youth, and Family Nursing, Women’s Health Community Nursing, Integrated Care Coordination, Palliative Care, Diabetes Education, Respiratory and Cardiac Care.

 

Summa said the CCIS team work closely with local clinicians, including GPs, Specialists, Allied Health services, hospitals and services providers to arrange care and support.

 

Since it started, the service has taken 8187 referrals as well as provided information and support on accessing other support services, such as the Federal Government’s My Aged Care and external providers to assist with social and financial issues.

 

“The service will continue its District-wide rollout in 2018, ensuring all communities and service provider have access to the benefits of this service,” Summa said.

 

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